Refund policy

Zeeno Guarantee & Return Policy

We stand behind Zeeno 100%.

If you’re not loving how your eyes feel, you’re protected by our Money-Back Guarantee — no hassle, no judgment.

We have a 90-Day Guarantee, which means you have 90 days after receiving your order to request a return.

If you purchased a 60-day or 90-day supply, any additional bottles must be unopened to be eligible for a refund. If your order included a free gift, that item must also be returned to receive a full refund.

To initiate a return, please contact our support team. Once your return is approved, we'll provide a return shipping label along with instructions for sending your package back to us.

Items returned without first requesting and receiving return authorization will not be accepted.

If you have any questions about returns, please contact us at support@zeeno.com.

Eligibility for Refund

Because Zeeno is a consumable supplement, refunds apply only to the unused portion of your order.

Examples:

If you purchased a 3-month plans and finished one bottle, we’ll refund you for the two unopened months.

Refund requests must be made within the applicable guarantee window (90 days from your original purchase date).

Refunds will only be issued on first orders.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

How to Request a Refund

Email support@tryzeeno.com with your order number and reason for refund.
Our team will confirm eligibility and send you a pre-paid return label if needed.
Once verified, your refund will be processed within 5–7 business days to your original payment method.

Additional Notes

Shipping fees (if applicable) are non-refundable.
Refunds are limited to one request per customer per product type.
Zeeno reserves the right to deny refunds in cases of suspected abuse or fraud.